Contact Us32

Thank you for visiting our online store. If you have questions about products, orders, payments, shipping, returns, refunds, or warranty service, please contact our customer-support team.

Contact Information

Phone: +1 (626) 614-0454
Email: maddogdan084.4@gmail.com

Business and Shipping Address:
824 E Broadway
San Gabriel, CA 91776
United States

Business and Customer-Support Hours

Our online store and customer-support channels are available 24 hours a day, seven days a week, including Saturdays, Sundays, and public holidays.

Customers may place orders or submit inquiries at any time. We aim to respond as quickly as possible. During periods of high inquiry volume, email responses may take up to 24 hours.

Order Support

For faster assistance with an existing order, please provide:

  • Your full name
  • Order number
  • Email address used at checkout
  • USPS tracking number, if available
  • A clear description of your question or issue
  • Photographs or videos if an item arrived damaged, defective, incomplete, or incorrect

Shipping and Tracking

Orders are delivered by the United States Postal Service (USPS). Our estimated total delivery time is 1–3 business days, including order processing and USPS transit.

After shipment, we will send your USPS tracking number to the email address provided during checkout. You can check your shipment through the official USPS Tracking website.

Returns and Refunds

Eligible products may be returned within 30 calendar days after delivery.

Contact us before returning an item so that we can confirm eligibility and provide:

  • Return authorization
  • Packaging instructions
  • The applicable return address
  • A prepaid return label, if applicable

Please do not send merchandise to the address above unless our customer-support team confirms it as the correct return address.

Five-Year Limited Warranty

Eligible products are covered by our five-year limited warranty against qualifying defects in materials or workmanship.

To request warranty service, contact us with your order number, proof of purchase, product information, and photographs or videos showing the issue. Coverage conditions and exclusions are explained in our Warranty Policy.

Location Notice

Please contact us before visiting our business and shipping address. Walk-in customer service, order pickup, and in-person returns may require prior confirmation.

Last updated: August 2, 2026